We are committed to protecting your privacy and only use your information lawfully. We will not pass on or swap your information. We will use it for ordering and delivery purposes, to keep you updated with our newsletter and promotions and to provide you with a personalised shopping experience. If you wish for your information to be removed from our mailing list at any time, please contact us.
We process your transactions through SecurePay which encodes your credit card details to bring you a secure shopping experience. All data is secured by 128 Bit SSL ( Secured Sockets Layer) technology to protect your personal and financial information at all times.
Product Pricing and Information
All products on the Look Mummy website are subject to change without notice. For any questions relating to products, pricing, availability or other matters, please contact us.
Order online and pay securely via credit card using Visa, Mastercard or PayPal. All currency is in Australian Dollars (AUD). If you wish to pay using Direct Debit, Cheque or Australian Money Order, please contact us.
All postage and shipping costs will be calculated using the Australia Post shipping calculator during the checkout stage of your purchase and will be clearly identified on your invoice prior to final payment. Express post option will also be available to you on checkout. Look Mummy will not accept responsibility for loss or damage by Australia Post.
Goods will be processed for delivery upon receipt of payment or next business day. All goods will be delivered by Australia Post which may take 5-7 business days depending on your location. Please contact us if you have any questions. We will advise you via email within 3 business days if your goods are not available or will be delayed.
At look Mummy we want to be sure that you are completely happy with your purchase so please contact us immediately should you have any concerns. If you are unhappy with your item due to incorrect order or quantity, incorrect size, inaccurate stock or faulty products, we will be happy to arrange a refund or exchange. Return postage will be at the expense of the customer except in the circumstances that the item in question is faulty or incorrectly dispatched.
- Products must be returned unused, undamaged and in original condition and packaging and in a saleable condition upon their return.
- All returns must be sent back within 14 days of delivery.
- Please return to: Look Mummy! Returns, PO Box 432, Walkerville, SA, 5081.
If you are returning an item that you no longer wish to purchase then we will issue you with a credit note to the value of the item once the item is returned in a saleable condition. Sorry we do not offer refund or exchange on sale items unless faulty.
All material provided on our website is copyright protected and cannot be used without permission which must be sought in writing at www.lookmummy.com.au/contact-us